“I would be stuck, and I’d probably be one grouchy woman,” says Dosia, who found fulfilling employment through Easterseals Crossroads Pathways to Opportunity program. Everything she tried before wasn’t getting her anywhere, and as a deaf person, she struggled to find good employment.
“When I met Jessica at Easterseals Crossroads, everything was immediate,” she says. “We just kept rolling through, and we didn’t waste any time. I really appreciated that.”
Jessica Mawby is Dosia’s Career Navigator, and the two have formed a close bond throughout the Pathways process. Dosia says Jessica has been very patient in helping her find employment in Health Information Management at Community Health Network. Dosia handles confidential patient information for many different hospitals around the city.
“I’ve learned a lot, and I’m still learning,” Dosia says. “The patient information is very important, so when they’re giving it to me, I have to be very careful and file it properly in the system.”
One thing that helped Dosia succeed is Digital Literacy Training. Jessica says she has improved a lot of her skills and is now thriving and happy with her work.
“She’s an inspiration to be around, an overall incredible human,” Jessica says.
Easterseals Crossroads has also helped Dosia via the Assistive Technology Department. She was provided with a laptop and checked out some helpful devices.
“Easterseals Crossroads has a wonderful program that works and helps people thrive and become fully independent,” Jessica says. “We really do provide ability and beyond.”
Stories like Dosia’s remind us why our work matters. With the right support, individuals of all abilities can find meaningful employment, build confidence, and achieve true independence.
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