Deaf Community Services

two hands signing interpreter

Easterseals Crossroads understands the importance of communication and the need to facilitate understanding between hearing individuals and Deaf or hard-of-hearing people.

To enhance communication in our communities, we offer sign language/spoken English interpreters who are highly skilled professionals that facilitate communication between hearing individuals and the Deaf or hard-of-hearing.

Interpreters must be able to listen to another person’s words, inflections and intent and simultaneously render them into the visual language of signs using the mode of communication preferred by the deaf consumer. The interpreter must also be able to comprehend the signs, inflections and intent of the deaf consumer and simultaneously speak them in articulate, appropriate English. They must understand the cultures in which they work and apply that knowledge to promote effective cross-cultural communications.*

*One important measure of an interpreter’s proven ability is professional credentials.  This information and more can be found at  the registry of Interpreters for the Deaf – a national professional organization for interpreters.

In addition, the Americans with Disabilities Act requires the provision of qualified interpreters in a variety of settings. It states that “To satisfy this requirement, the interpreter must have the proven ability to effectively communicate…”

Request a Sign Language INTERPRETER

You can schedule a sign language interpreter in three convenient ways:

Case Management

For our Deaf or hard-of-hearing community we provide licensed social workers to assist clients with:

  • Advocacy
  • Community education and outreach
  • Information and referrals

Case management is a collaborative process that assesses, plans, implements, coordinates, monitors and evaluates the options and services required to meet the client’s health and human service needs. It is characterized by advocacy, communication and resource management and promotes quality and cost-effective interventions and outcomes.

Our Philosophy

Case management is an area of specialty practice within one’s health and human services profession. Its underlying premise is that everyone benefits when clients reach their optimum level of wellness, self-management and functional capability.**

** This information on case management and more can be found at

Deaf Community Services takes great pride in creating meaningful ways for the deaf community to interact with others and meet personal needs. To facilitate this goal, Deaf Community Services provides a resource area for the deaf community.

The Community Area is open Monday through Friday from 8:30 a.m. until 4:30 p.m. Computers and video phones are available on a first-come, first-serve basis.

Contact us for more information about deaf services.